The hallway floor has felt cool and a little soft since the storms, and when you finally pulled the crawl space door and shined a light in, the beam came back off water sitting on the plastic. This site connects you by phone with an independent local provider who does crawl space water extraction in Kennesaw and across Cobb County.
The crew goes under the house with a light, a meter, and a pump, but the first question is not how deep the water is. It is where it came from. Rain that ran across a clay lot and came in through the vents or the low side of the block wall is a drainage problem. A supply line or a drain under the floor is a plumbing problem, and it has to be fixed before drying means anything. A water heater or a bathtub overflow upstairs is water that came through the floor.
Then the standing water gets pumped out. Joists, girders, the underside of the subfloor, and the piers get metered. Wet batt insulation hanging between the joists comes down. Air movers and a dehumidifier go under the house, and the crew comes back to read the wood until it is down to its target.
If the water is from a pipe, close the house valve or the meter. Do not crawl in if the water is anywhere near the furnace, the panel, or wiring, or if a joist looks like it has dropped. Prop the access door open so air can move. Take a photo from the opening with a flashlight, and note which side of the house is deepest. If it rained in the last few days, walk the outside and look for the downspout that dumps beside the foundation or the vent that sits below grade. Then call.
Joists, girders, and subfloor almost always dry in place when the crew reaches them before the wood softens. Fiberglass insulation that touched water comes out, because it holds moisture against the subfloor for weeks. The vapor barrier gets pulled, the ground gets checked, and a new barrier goes down. Piers get looked at where they meet the ground, and a wood post on dirt is the one that fails.
The floor above is the second half. If the water came through from a bathroom or a kitchen, that room needs its own water extraction and drying. If the crawl space simply stayed wet long enough to wick up, the subfloor reads high from below while the hardwood looks fine, and structural drying handles both sides at once. Where the house has a partial basement and a crawl space side by side, which is common on Kennesaw's sloped lots, basement flooding cleanup covers the finished side.
Most of Kennesaw's housing went up between the 1980s and the 2010s on lots cut into the same red Piedmont clay that covers Cobb County. Clay does not absorb a thunderstorm. It sheds it downhill, and on a sloped lot in a subdivision off Bells Ferry Road or Old 41 the downhill thing is the crawl space vent. A vented block crawl space under a brick-front two-story is the standard build here, and it was designed for a drier climate than the one it sits in. Summer humidity moves in through those vents and settles on the floor system even when no water ever pooled.
The county has seen the extreme version. On September 21, 2009, after nearly a week of rain, Noonday Creek crested at 19.66 feet and flooded homes from Kennesaw up through Woodstock, and crawl spaces along the creek held water for weeks after the roads reopened. Ordinary July storms do the same thing on a smaller scale to houses that sit at the bottom of a cul-de-sac.
Tell the crew if the house is on a private well or septic, which is rare inside the city but common on the larger lots toward Lost Mountain and Due West. Ask them to photograph the space before pumping and to log the readings, since the crawl space is the one part of the house an adjuster never crawls into.
Have the address ready and say how deep the water is, whether it came from outside or from a pipe, and whether the floor above feels soft anywhere. Say if the house has both a basement and a crawl space. Call (470) 574-4769.
Standing bySay what you found in your own words. We route the call to an independent local provider who handles crawl space, basement, and burst pipe water losses across Kennesaw and Cobb County.
A finished or daylight basement that took on rain or a failed line, pumped out and dried behind the drywall and under the carpet pad.
The rooms a split supply line soaked, from a hard-freeze night to a failed fitting in the attic, pumped and dried once the valve is closed.
Attic insulation, ceilings, and walls dried after a summer thunderstorm or a tropical storm sent rain through the roof.